Frequently Asked Questions

Roadside Assistance is the most affordable way to protect you and your family during a breakdown. It provides nationwide service with multiple benefits such as; towing, flat tire assistance, battery jump start, fluid/fuel delivery, lock-out service, minor mechanical adjustments and additional services. With AutoRoadService.com you simply sign the receipt and drive away. We pay the bill and take care of everything else.

Once you purchase a Membership, after a 72 hour processing period, you will have immediate access to all AutoRoadService.com services. You will also receive a welcome kit complete with your membership number and benefit details by email.

AutoRoadService.com covers you, and an additional family member, for one low price. Other motor clubs charge the same or more to just cover you (after you add an additional family member, your cost is much more than what you would pay for AutoRoadService.com). AutoRoadService.com also covers motorcycles, RVs, and non-commercial trucks. AutoRoadService.com gives you complete access to numerous travel and discount program benefits, trip/map routing service, hotel/motel and car rental discounts, and more.

Yes. AutoRoadService.com is parented by Auto Advantage Incorporated. Established in 1979, Auto Advantage is a leading provider of a variety of automotive services. AutoRoadService.com participates in a Customer Assistance Program in which it has agreed to use special BBB procedures. AutoRoadService.com also participate in BBB Online, committing to ethical on-line business practices. To review our BBB rating, visit: http://search.bbb.org/search.html and type in our name, city and state in the fields provided: Auto Advantage Inc, City: Yorktown Heights, State: New York.

Coverage is available to members throughout the United States including Alaska, Hawaii, and Puerto Rico, as well as all of Canada and Mexico.

There is a very liberal 35 mile towing allowance (100 miles for Premier Long Distance memberships) which is usually more than ample to allow for towing to your choice of a nearby qualified repair facility. Month-To-Month Premier Long Distance members will be provided with 35 miles for the first 30 days and 100 miles thereafter.

Yes. Once you obtain membership, you will be provided with a toll free number where live agents are available to assist you 24-hours a day, 7 days a week.

AutoRoadService.com pays for the services provided within the membership. You simply sign for qualified services and drive away. We take care of the details so you can get back on the road. We call this Sign and Drive.

Don't be caught without the coverage you need. Compare the benefits your motor club provides with AutoRoadService.com. Read the small print. With AutoRoadService.com there are no hidden costs. When AutoRoadService.com says it's covered, it's covered. Check the towing limits of your current motor club. Some clubs limit towing to 5 miles or less and charge you extra for upgraded towing coverage. AutoRoadService.com includes a very liberal 35 mile allowance (100 miles for Premier Long Distance memberships) which amply allows for towing to the nearest qualified repair facility. In addition, AutoRoadService.com will cover an additional family member at no additional charge. Compare the real costs you pay to the actual benefits you get.

Sign and Drive means that you simply sign for the covered services at the time of a breakdown or need and drive away with no out-of-pocket expense to you.